Welcome to FontRiver.com Help Center!

Click on a topic to find an answer to your question:

How do I install my new fonts for Windows?

How do I install my new fonts for Mac OS X?

How to convert PC fonts for use on a Mac using TT-Converter?

I have installed a font, when I use it in Word I find some characters are missing and have been replaced with small black boxes instead of letters?

Within my applications, I cannot see the bold, bold italic, or italic versions of the font in the font menu, even though I know I installed them.


If you cant find the answer to your question here, you can contact us using this email form.


How do I install fonts for Windows?

1) Unzip the .ttf font files. (Winzip or any other utility for windows)

2) Go to Start -> Settings -> Control Panel

3) Double-click the Fonts folder.

4) Choose File -> Install New Font.

5) Locate the fonts you want to install.

    - In the Drives list, select the drive containing the fonts you just unzipped.

    - In the Folders list, navigate to the folder that contains the fonts.

    - The fonts in the folder appear under List of Fonts.

6) Select the fonts to install. To select more than one font, hold down the CTRL key and click each font.

7) To copy the fonts to the Fonts folder, make sure the Copy fonts to the Fonts folder check box is selected.

Note: If installing fonts from a floppy disk or a CD-ROM, you should make sure this check box is selected. Otherwise, to use the fonts in your applications, you must always keep the disk in the disk drive.

8) Click "OK" to install the fonts.


How do I install fonts for Mac OS X?

To install fonts onto a Mac you will need OS X which has native support for True Type fonts.
To install fonts on an older version of Mac OS you will most likely need a conversion program, such as TTConverter.

Fonts can exist in four different Folders in OS X:

1) Mac Hard Disk/Library/Fonts - This is public, available to anyone

2) Mac Hard Disk/System/Library/Fonts - System only fonts

3) Mac Hard Disk/Users/~/Library/Fonts - ~ denotes user's personal home folder

4) Mac Hard Disk/Network/Library/Fonts - Share fonts with others with access

5) OS X loads fonts from all these locations to make them available to applications. OS X fonts take precedence over Classic fonts with the same name. Therefore, the 'Helvetica' used in Classic may not be the same Helvetica in OS X.


How to convert PC fonts for use on a Mac using TT-Converter?

TT-Convert converts between formats, not between font types. It will convert back and forth from PC to Mac TrueType and from PC to Mac PostScript. It can not convert between TrueType and PostScript formats.

1) Open TT-Converter and from within the program, open the .ttf file you wish to convert...OR...Simply drag your .ttf files onto the TT-Converter icon.

2) A dialog box will now appear.

3) If the highlighted box ("Save Converted Font As"), doesn't already have a name in it, type the Font Name you know you downloaded it as, then

4) Click "Customize Font," which brings up another dialog box.

5) Ignore most of it. Enter the name (from Step 3) into the "Font Name" box.

6) Click "OK" in that dialog box.

7) Click "Save" in the next dialog box (keep ignoring everything else). You should now have successfully converted a PC font for use on a Mac.


I have installed a font, when I use it in Word I find some characters are missing and have been replaced with small black boxes instead of letters?

Not all font designers include full character sets for their fonts. This could mean you only get the font in uppercase. When you try to use the font in lowercase you get the black box where the character you specify should have been.


Within my applications, I cannot see the bold, bold italic, or italic versions of the font in the font menu, even though I know I installed them. Where are they?

Some designers bundle their fonts in families. Windows limits the number of font styles that can be displayed in a font menu to four per family (regular, bold, italic, etc.). Therefore, font styles that are installed may not display in the font menu. To access these fonts, highlight the text and use the appropriate style keys in the formatting menu (bold, italic, etc.). On rare occasions, Macintosh fonts may also need to be selected using style keys. Please note, if the additional fonts (bold, italic, etc.) have not been installed, the bold and italic style keys will apply "faux bold" or "faux italic" effects, instead of setting the text in the true bold or italic font.

Follow us and stay updated!